Custom build

An AI platform that does your team's admin

It just stops being done by your team.

The problem

Not a chatbot bolted onto your business. A system that reads what arrives, writes what needs writing, and chases what's outstanding — built around how your company actually works. The admin still gets done.

What it does

Everything it needs.
Nothing it doesn’t.

01
It reads
Documents, forms, emails and replies. It pulls out what matters and files it against the right record, correctly named, without anyone opening an attachment to copy three fields out of it.
02
It writes
The repetitive writing your team does every week, drafted from your own data in your own words, ready for a person to check and send.
03
It chases
Missing information, unanswered messages, stalled jobs. It knows what's outstanding and follows it up without anyone keeping a list.
04
It listens
Speak a note after a call and it writes it up, files it against the right record and flags the follow-up.
05
It reports
The weekly numbers built for you, live, instead of exported and pasted together every Monday.
06
It answers
Ask your own data a question in plain English and get a sentence back, not a spreadsheet.

It connects to your CRM, or works on its own. You don't need both.

How it works

Four stages.
No surprises.

01
Discovery
We find where the hours are actually going.
02
Blueprint
The tasks to automate, in priority order.
03
Build
One area at a time, so you see value early.
04
Go live
Switched on gradually, with a person reviewing output until you trust it.

Does the AI make things up?

It works from your data, not from the open internet, and anything it writes goes to a person before it goes to a customer. You are always the last check.

Who it’s for

Teams where skilled people spend most of their week typing instead of doing the job they were hired for.

Common questions
How much does a custom build cost?
It depends on scope, and scope depends on your business. That's what the discovery call is for. You'll get a fixed written quote before anything starts, and the deposit is refundable until you sign off the blueprint.
How long does it take?
Most builds run between six weeks and four months depending on size. You'll get a realistic timeline in writing, not an optimistic one.
What happens to our existing data?
It gets migrated, checked and reconciled against your current system. Nothing gets switched off until you've confirmed everything came across.
Where is our data stored?
In an Australian or New Zealand data centre — your choice. It doesn't leave the region unless you ask for it to.
Is it secure?
Encrypted in transit and at rest, permissions by role, every access logged, backed up daily with restores tested rather than assumed.
Do we own it?
Yes. The system and the documentation are yours, and every account it runs on is in your business's name.
What if we need changes later?
Small changes are covered by the monthly. Anything larger is quoted before any work starts, so nothing surprises you.
What if it doesn't work out?
The deposit is fully refundable right up until you sign off the blueprint. You see the full written spec before you commit to the build.
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Start with a
conversation.

Fifteen minutes to work out whether this is the right fit. If it isn’t, we’ll tell you.

Book a discovery call