Common questions, answered plainly.

It depends on scope, and scope depends on your business. That's what the discovery call is for. You'll get a fixed written quote before anything starts, and the deposit is refundable until you sign off the blueprint.

Most builds run between six weeks and four months depending on size. You'll get a realistic timeline in writing, not an optimistic one.

It gets migrated, checked and reconciled against your current system. Nothing gets switched off until you've confirmed everything came across.

In an Australian data centre. It doesn't leave the region unless you ask for it to.

Encrypted in transit and at rest, permissions by role, every access logged, backed up daily with restores tested rather than assumed.

Yes. The system and the documentation are yours, and every account it runs on is in your business's name.

Small changes are covered by the monthly. Anything larger is quoted before any work starts, so nothing surprises you.

The deposit is fully refundable right up until you sign off the blueprint. You see the full written spec before you commit to the build.

Custom design, clean code, and a site built to perform. The plans above list exactly what each one covers, and what it does not.

Most projects go live in 2 to 4 weeks. Starter is a 2 week turnaround, Business is 3 weeks, and Growth is a priority 2 week turnaround.

Not on Starter. Business includes full on-page SEO setup, schema markup, sitemap submission, Google Analytics and Google Business Profile setup. Growth adds a full SEO content strategy and conversion-focused copywriting.

One on Starter, two on Business, three on Growth.

Growth includes 30 days of post-launch support. The Monthly plan covers ongoing work: unlimited small content updates, two SEO blog posts a month, a monthly performance report, keyword ranking monitoring, security updates, uptime monitoring and a quarterly strategy call.